Episode 96

Hanna Andersson: Engineering as a business driver

Matt Ezyk
Matt Ezyk
Senior Director of Engineering, Ecommerce

In this episode we talked about:

  • The hidden issues that quietly kill ecommerce performance and how to fix them
  • Why selective modernization reduces risk and delivers faster wins
  • How API-first, microservices-based architecture future-proofs your platform
  • Why clean, connected data is the key to AI success
  • How to align engineering, marketing, and CX to boost conversion
  • How to prepare for the impact of conversational AI search on product discovery

Episode highlights:

[02:04] Modernizing a heritage brand’s ecommerce stack without disruption

[03:15] Big bang vs. incremental modernization; why slow is sometimes fast

[04:11] The flexibility benefits of API-first, microservices architecture

[09:05] The three prerequisites for AI readiness

[12:24] How marketing-engineering alignment drives revenue

[13:42] Operationalizing Digital Experience Assurance (DXA)

[15:01] Preparing for traffic shifts from AI-driven search

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