AI in action: What’s actually working in ecommerce today
Podcast
All
In this episode we talked about:
- Where AI is quietly driving major ROI in ecommerce
- Why backend automation is the unsung hero of profitability
- How brands are evolving from segmentation to true 1:1 personalization
- What “AI-powered” customer service actually looks like
- Why the best implementations start with business needs—not tech trends
🎧 Listen now on Apple Podcasts or Spotify
Episode highlights:
[00:58] Ron Ijack on starting with outcomes, not tech
[01:18] Sienne Veit on marketing analytics & supply chain visibility
[02:58] Ewoud Frielink on building an AI stylist
[03:46] Alan Ferrero on Camper’s Walkie Society
[04:59] Gus Fune on AI-driven development
[06:04] Jenna Flateman Posner on conversational commerce
[07:17] Jared Kugel on why he won’t replace agents with bots
[08:11] Rick Lockton on empowering teams with voice tools
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