Episode 92

The mid-year ecommerce check-in: AI, consumer trends & what's ahead

Kailin Noivo
Kailin Noivo
President & Cofounder

In this episode we talked about:

  • How AI is quietly reshaping internal operations in ecommerce
  • Why return fatigue and logistical disruptions are becoming bottom-line issues
  • What consumer demand really looks like heading into H2
  • Why new projects now demand crystal-clear ROI and CFO alignment
  • How Noibu is evolving from error monitoring to a full revenue-driving platform
  • What ecommerce leaders should watch out for heading into Black Friday

🎧 Listen now on Apple Podcasts, Spotify or YouTube.

Episode highlights:

[00:51] AI in operations: Writing PDPs, editing images, and reducing redundancy

[02:00] Return fatigue: ASOS bans, Target quiet returns, and rising costs

[02:57] Logistics disruptions: Strikes and cross-border delivery delays

[03:20] Consumer sentiment: Mixed signals, caution, and cautious optimism

[05:00] The CFO lens: ROI requirements and business case rigor

[08:42] Looking ahead: LLM discoverability and Black Friday strategy

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