Episode 5

Bass Pro Shops: How devops can transform the customer experience

Jared Poole
Jared Poole
Solutions Delivery Manager

In this episode we talked about:

  • Discuss Jared’s jump from agency work to a large-scale retailer
  • Highlight the importance of devops in the customer journey
  • Delve into leveraging automation to increase devops’ efficiency
  • Explore the top ecommerce trends of today
  • Examine the biggest challenges for devops leaders
  • Shine a light on why we need to take a step back from analytics

Episode highlights:

[02:54] Devops role in customer experience

[06:05] Devops and security integration

[7:53] Automation and shift left methodology

[10:50] Ecommerce trends: AI and composable commerce

[14:24] Devops challenges in enterprise retail

[16:36] Signal vs. noise in problem solving

[19:07] Over-analysis in ecommerce

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