Expert Perspectives
Expert Perspectives
Episode 35
Dan Wardle
VP, Sales
In this episode we talked about:
- The gap in ecommerce monitoring tools
- The shift towards composable and headless architecture
- The cautious adoption of AI technologies
- Maintaining brand identity through customized customer experiences
- Finding the right balance between customization and standardization
Episode highlights:
[00:00] Intro
[02:13] The gap in ecommerce monitoring tools
[04:12] Balancing headless commerce & customer experience
[04:38] Top trends in ecommerce for 2024
[06:58] Impact of economic conditions on ecommerce investments
[09:27] Future of AI in ecommerce
[11:12] Customization vs. standardization in ecommerce
[14:13] Brand identity and customer experience
[15:12] The rise of B2B ecommerce
[18:24] Outro
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