Expert Perspectives
Expert Perspectives
Episode 7
Lisa Camm
Head of Digital Transformation
In this episode we talked about:
- The critical role of technology in operations and strategic thinking at organizations
- Challenges of migration and modernization of the tech stack at legacy companies
- The role of AI in enhancing the customer journey
- Strategies for dealing with production-level bugs
- How Fortnum and Mason is preparing for the peak trading season
Episode highlights:
[0:53] From drama to tech: Lisa's Career journey
[2:31] Current challenges in digital transformation
[4:54] Website modernization and tech stack
[6:59] AI strategy and implementation
[8:42] Bug detection before Noibu
[12:32] Implementing Noibu's solution
[14:55] Peak trading season preparation
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