Chief Digital Agency: Balancing AI/automation and human connection in retail
Podcast
All
Jenna Flateman Posner
Founder
In this episode we talked about:
- Leveraging quick wins to build trust and enable large-scale digital transformations
- Using AI solutions to streamline operations
- The transformative potential of conversational search
- Strategies for reducing discount dependency with AI-driven promotional targeting
- Predictions on future shopping trends
Episode highlights:
[01:14] Transitioning from retail tech to retail leadership
[05:56] Navigating large-scale re-platforming projects
[08:18] The rise of AI in retail: Practical use cases and quick wins
[13:33] Conversational search: Replicating in-store experiences online
[17:45] AI's role in optimizing order management and P&L insights
[19:48] The future of device-led and assistant-driven shopping
[22:50] Challenges and risks with AI-generated content and SEO strategies
[25:19] Reducing promotional dependency with AI targeting
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
Audit your site today
Understand the revenue impact of all errors on your site and how to swiftly reproduce and resolve.