Capture full user journeys and connect them to technical signals—so your team can turn customer behavior into developer action.
Every click tells a story.
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Capture every user session
Watch session replays to see what your customers experienced—whether it’s friction on your website or a blocker in your app.
Trace each session to its technical root cause so you can understand what’s hurting conversion and fix it fast.
Pinpoint signs of user frustration
Stop sifting through endless sessions.
Surface the ones with payment failures, error messages, form abandonments, and more, so you can jump straight to the sessions showing signs of struggle.
Investigate customer-reported complaints
Connect customer complaints, support tickets, or survey feedback directly to an individual user session.
Equip support agents to investigate underlying issues and escalate to technical teams with confidence.
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Add custom data to session tracking
Link sessions to customer IDs, order numbers, marketing campaigns, and other important data.
Custom attributes give teams the context they need to investigate and resolve issues faster.
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Find sessions faster with AI
Search replays using natural language.
AI Session Search combines smart filters with plain-language queries, making it easy to uncover the sessions tied to errors, frustration, or user-reported issues.
Discover our other solutions
Issues & Alerts
Detect every issue ranked by business impact with the context to reproduce and debug fast.
Performance Monitoring
Measure core web vitals from real customer traffic and quantify the cost of slow loading pages.
Page Analysis
See shopper interaction, behaviour, and journeys on every page to map UX to what drives conversions.
Release Monitoring
Automatically track how releases impact site health to validate quickly and ship with confidence.
Noibu AI
Ask our AI agents to find conversion opportunities on your store and easily act on what they find.
Struggling to understand what users experienced?
Watch session replays tied to issues and uncover hidden friction before it hurts conversions.