Expert Perspectives
Expert Perspectives
Episode 26
Nabil Malouli
SVP, Global Ecommerce & Returns
In this episode we talked about:
- The critical role of supply-chain excellence in ecommerce success
- Why profitability and streamlining returns serve as the backbone for sustainable growth in ecommerce
- How D2C brands can scale success through customer satisfaction and efficient operations
Episode highlights:
[00:58] Nabil's global career journey
[05:01] Lessons from working across different markets
[08:29] Leadership insights from international experience
[09:58] Importance of supply chain in scaling businesses
[15:01] Challenges in logistics and profitability
[18:05] Strategies for managing product returns
[20:14] Career advice for ecommerce professionals
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