Industry interviews

Balancing customer loyalty & acquisition, with Nate Kennedy of Horizon Hobby

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Industry interviews

Understanding customer satisfaction KPIs, with Luis Gerardo Torres of Specialized Bicycles

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Industry interviews

How to build a winning ecommerce team, with Alexander Khan of Stott and May

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Industry interviews

The when, why, and how of ecommerce replatforming, with Jorge Ramirez of Joma Sport

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Avoiding analysis paralysis when making data-driven decisions, with Mathew Vermilyer of At Home Group

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How brands across the world use AI, with Sharon Gai

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Industry interviews